Personalize customer engagement based on insights and context
Unified Customer Record enables sales, marketing and support teams leverage data from customer actions and behavior to deliver personalized engagement.
For Sales
Accelerate your pipeline and engage your prospect with a holistic view of lead data from multiple touchpoints/sources.
For Marketers
Generate higher marketing ROI and drive lead conversion through targeted and personalized multi-channel campaigns.
For Support Teams
Exceed customer expectations leading to higher retention and upsell with a proactive view of the customer engagement history.
Data Collection
Profile Unification
Enrichment
Activation
Segmentation
UCR: The unified system of intelligence for customer delight
Single source of truth
UCR ingests,enriches and presents data from multiple touchpoints across Freshworks products,web and social media.
No data silos
Have access to consistent,accurate,real-time information about the customers and break data silos across departments.
Personalized engagement
Createand manage detailed customer segments and execute targeted multi-channel,capaigns that delight customers.
See UCR in action
Trusted by 50K+ customers big and small
We are a leading provider of the modern SaaS solutions that solve multiple, complex business problems to companies of all sizes. Businesses from more than 120 countries around the world use Freshworks products to delight their customers and employees every day.
Testimonials
Using basic skills you can improve your business stuff
Leslie al
CEO, Next Holidays
It was an great expreience with bottom funnel team. they have complete our D2C travel brand name called Next Holidays We glad that we connect to the bottom funnel technical team. It was an insane experience with the team.
Ready to get started
Join our community of 50.000+companies of all sizes who use Bottom Funnel mordern Products to make it fast and easy to delight thier customers and employees
Welcome to Bottom Funnel
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