Engage in more meaningful conversations every day, across every channel with every customer
Reimagine more meaningful conversations and turn service agents into customer champions Launch customer and employee delight in under 3 months!
Reimagine more meaningful conversations and turn service agents into customer champions Launch customer and employee delight in under 3 months!
Provide the most intutive support across all channels. Producively understand customer needs to serve excellence, the first time
Save time and reduce repetitive tasks. Help agents rapidly resolve customer inquiries with workforce automation and knowledge from one unified platform
Now more than ever, field teams need to serve customers safely and effectively while working remotely. offer field service that remote agents can trust to easily resolve issues while on the road.
Route service teams efficiently based on availability proximity and skillset. Offer customers real-time updates via conversational bots and simplified appointment scheduling
Have more effective phone conversations and connect customers to the right expert, from the begining.
Prompt agents with a 360-degree customer view and guided resolutions to improve call productivity. Take advantage of the powerful routing engines that drastically reduce call wait times and achieve smarter escalations
Impress customers with availability in their channel of choice, and seamless transitions at any point in their journey. Integrate a blend of conversational experiences including live-chat, web, mobile and contact center support.
Help customers find answers fast. Launch Al-powered chatbots to easily guide customers in solving their questions.
Using basic skills you can improve your business stuff
We are a leading provider of the modern SaaS solutions that solve multiple, complex business problems to companies of all sizes. Businesses from more than 120 countries around the world use Freshworks products to delight their customers and employees every day.
Join our community of 50.000+companies of all sizes who use Bottom Funnel mordern Products to make it fast and easy to delight thier customers and employees
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